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Technical Support

 

If you are a Sirusnet customer in need of technical support
feel free to call us at 616-394-0558

 


Frequently Asked Questions
 

Dial-Up Questions

 

Cable Questions

 

 

 

 

Q. How to setup dialup Internet Explorer

 

Q. How to set-up email with Outlook Express?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup dialup for Windows 95/98?

 

Q. How to access NeoMail?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup dialup for Windows 2000?

 

Q. How to access and modify your WebMail?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup dialup for Windows XP?

 

Q. How to set-up email with Netscape 6.0 & 6.1?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup email in Outlook Express 5/6

 

Q. How to set-up a cable connection?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup email in Outlook

 

Q. How to set-up TCP/IP in Windows 95/98?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How to setup email in Outlook Express (Mac)

 

Q. How to set-up TCP/IP in Windows 'ME'?

 

A. click here

 

A. click here

 

 

 

 

 

Q. What are the dialup numbers for the Easy200 Nationwide Plan?

 

Q. How to set-up TCP/IP in Windows 2000?

 

A. click here

 

A. click here

 

 

 

 

 

Q. How do I check my online time?

 

Q. How to set-up TCP/IP in Windows XP?

 

A. click here

 

A. click here

 

 

 

 

 

 

 

Q. How do I reset my Cable Modem?

 

 

 

A. click here

 

 

 

 

 

 

 

Q. How do I Powercycle my Cable Modem?

 

 

 

A. click here

 

 

 

 

 

 

 

 

 

 

Q. How do I Download USB drivers?

     

Drivers for Windows 98

 

 

 

Black Hitron Cable Modem

 

 

 

Silver CastleNet Cable Modem